Inside Intermac Stone: top-level customer experience

Innovation has always been the driving force behind Intermac's constant search for technological solutions that establish new working methods, rewrite the production standards and provide design with a new impetus.

Product innovations

The main innovation takes the form of the Montresor technologies, applied in Luna - a practical, pioneering range of toroidal edge polishers - and Vela 7.2 - a vertical edge polisher for the specular polishing of flat edges in granite, quartz, ceramic and marble. For the latest sintered materials, a range of technological innovations destined to revolutionise machining processes in this sector. On the basis of over 30 years' experience in the transformation of lytic materials, Intermac has designed a range that covers every type of machining operation, from cutting to finishing. Three new ideas stand out: the technologies of the Genius RS-A benches, the Busetti double-edged grinding systems, and the Movetro handling and storage systems. The most advanced waterjet cutting systems are also present - namely the Waterjet technology installed on the Primus range and evolving further in the Primus 402 version to meet the need for technology that can adapt to the development of materials and the application requirements of our customers. During the event, our customers will also be able to see live demos on the Master range - a guarantee of excellence and always a byword for CNC technology - represented by the models Master 38.5, Master 45.5 and Master 850. Finally, the entry level bridge saw from Donatoni Macchine, JET 625, that's become the world's best selling product in this category thanks to the combination of groundbreaking technology and Intermac's extensive distribution network.

IOT – Connected machinery

With the aim of further enhancing the company's commitment to its customers, there'll also be the chance to discover the latest services and make the most of the Customer Experience, developed in line with the principles of "connected machines". A complete experience that will create greater value from the purchase of our machines.

Academy

The jewel in the crown of this investment in services to support the customer is the Academy, a new training centre given over to our customers, dealers and internal personnel. There's a dedicated team that coordinates the company resources with the aim of sharing and spreading technological know-how both inside the company and with the market. The Academy will be organising theory courses and hands-on workshops, and applying the new multimedia technologies to ensure more effective learning, even with distance sessions.

Live the experience!

With the “Live the Experience” concept, the Intermac HQ showroom has evolved from a traditional display of machines in a technology and training centre to become a real campus where customers can find all-round consultancy and 4.0 ready personalised solutions to help their businesses grow. To make the most of the Intermac experience, visitors can take part in the “Live the Experience Tour” - a complete guide to the main innovations that will be highlighted during the event.

Diamut – Tooling Division

The dependable synergy that has long united the technologies of Intermac and Diamut emerges once again for the Inside Intermac event. In an area fitted out for the purpose, visitors will be able to find out about the potential of Diamut tools and see the live results directly on the Intermac machines.