We simplify your manufacturing process to make the potential of any material shine.

Discover the new identity.
New machines
GENIUS CT - NEXT
GENIUS CT - NEXT
Cutting tables for float glass
Intermac Multi Pro
Intermac Multi Pro
Vertical work centre
Featured
MASTER SERIES
MASTER SERIES
Work centres
GENIUS COMBY LINES
GENIUS COMBY LINES
Combined cutting lines for laminated and float glass
Technologies
Software
DIAMUT TOOLS
A complete range of tools for glass processing
Service
Intermac Service
Intermac Service
A highly-specialised team of technicians in order to manage requests for assistance regarding machines and components from around the world.
Parts
INTERMAC PARTS
INTERMAC PARTS
A highly-qualified team to meet the needs of customers within the shortest possible time-frame.
Sophia
Greater value from machines
Greater value from machines
The IoT platform that enables to access an extensive range of services to streamline and rationalise the work management processes.
Spare Parts
Spare parts reconditioned
Spare parts reconditioned
We give new life to used components.

Country

INTERMAC PARTS

ALWAYS AT YOUR DISPOSAL

Intermac Parts department is composed of 30 highly-qualified individuals in Italy and worldwide, with a daily mission: to meet the needs of customers within the shortest possible time-frame.

Intermac Parts

Every day, more than 150 order and supply requests are received and handled, all with the utmost professionalism.

Thanks to a number of agreements with major courier companies, the replacement components provided by Intermac Parts in order to keep Intermac machinery in perfect working order can be delivered rapidly across the world.

The distribution network is composed of Biesse’s branch offices around the world, and numerous representatives who can provide an immediate response to all requests received.

Links
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THE NUMBERS
Intermac Parts numbers
Customers are provided with the opportunity to speak to specialised staff, who in turn can call upon the expertise of the entire company.
30
spare part staff in Italy and worldwide
20
engineers manning our Teleservice Centre
35
certified dealer
50
training courses in a variety of languages every year
OUR SERVICES
Intermac Parts services
Original Intermac spare parts
Original Intermac spare parts and spare part kits personalised for the specific machine model.
Identification support
Spare part identification support.
Offices couriers
Offices of DHL, UPS and GLS couriers located within the Intermac spare parts warehouse, with multiple daily pick-ups.
Global distribution network
Order fulfilment times optimised thanks to a global distribution network with de-localised, automated warehouses.
OUR PERFORMANCES
Intermac Parts
75
requests managed every day
45
Shipments per day
95%
of orders for machine downtime processed within 24 hours
95%
shipments delivered by the date agreed with the customer
REPLACEMENT PARTS WAREHOUSE
An automated process
The replacement parts warehouse lies at the heart of this process: with an all-new handling system and automatic storage, it contains over 8,000 items, so that all the major components from Intermac machines dating back more than 15 years are available at all times.
Intermac Parts
Parts
Connected with our customers.
The new online spare parts portal reserved for Intermac customers, allowing them to get to know and surf their machinery as well as order and purchase spare parts directly.
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Parts Intermac Parts: Photo 1
Intermac regenerated spare parts
The product's life cycle gets a new start.
Intermac makes a wide range of reconditioned and 100% guaranteed spare parts available.
More info
Intermac Parts

INTERMAC HEAD QUARTER

Via dell'Economia, 40, Pesaro - Italia

Tel. +39 0721 483100 - Fax +39 0721 439150

intermac.parts@biesse.com (for information on spare parts)

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